You don't win customer loyalty solely by the "wow!" factor. You win simply by delivering on customer promises and resolving everyday issues. According to research from CEB's book,The Effortless Experience: Conquering the New Battl...
Big data and analytics are not just buzzwords-they have become business imperatives. There are examples in just about every industry and vertical where organizations extracting valuable insight from their data and innovating ...
On January 28, 2008, Cisco made headlines with the introduction of the market's first Fibre Channel over Ethernet (FCoE) Switch, the Nexus 5000. Cisco also reached out to ecosystem partners and demonstrated FCoE capabilities with ...
Co-Author Darryl Sladden We recently wrote about the three elements required for more effective location based services-location accuracy, refresh rate and system latency. Today we'll take a close look at the first of those e...
I bought a used car this past weekend for my two teenagers to share, for school, work, getting around town, etc. It is a sensible car, four-wheel drive, high safety rating, decent gas mileage, few options and fewer distractions, a...
Did you know... There are so many attractions in Orlando that it would take the average traveler 67 full days to experience every one of them? If you ate breakfast, lunch, and dinner at a different Orlando restaurant every meal...
Our last but not least guest blog on "Why I Love Big Data Partner Series" is up! If you are on your way back home from Cisco Live, this would be a great read for your commute. Rob Rosen from Platfora will take us through how easy ...
This guest blog is written by Nathan Pearce of F5 Networks. Nathan Pearce draws from over 20 years experience across numerous technologies and verticals, has held positions managing enterprise infrastructure, in vendor engineering...
We've been talking a lot about security this week with the announcement of the Firepower 9300 and how we're helping to secure the Evolved Programmable Network. Earlier posts talked about the security threat, the challenge to...
You know it's a star-studded day when the morning starts with Rebecca Jacoby, the afternoon features Rowan Trollope and Jonathan Rosenberg, and the night ends with Steven Tyler and Joe Perry wearing this year's freshly minted Cisc...
Earlier this week,Federal Computer Weekran an article -"Are agencies really ready for the Internet of Things?" -that discusses the potential challenges government agencies face when implementing the Internet of Things (IoT). The a...
Guest Blog written by Scott Morrison, Vice President SCTG -Small Cell Eng Enterprises have long recognised the benefits of wireless -to enable faster, more productive working processes and a more empowered, more flexible work...