Imagine watching a game show without a host. How would contestants behave? What would happen to audience engagement? And, how likely would viewers be to tune in again?
Most every organization has been thrust into the future of work. What will determine failure or success in this brave new world?
Read nowThe work from anywhereshift means, to some degree, we're all broadcasters now. Producing and delivering content from our home offices rather than studio offices. And, yet, what many organizations overlook is what successful game show producers have known all along: a show without a skilled host is a perpetual game of "Press Your Luck."
Instead of relegating the success or failure of your customer events, brainstorming sessions, and team meetings to chance, invest in the one superstar every organization operating virtually needs now. A skilled moderator.
A skilled moderator is a very important role for virtual team meetings. The ability to orchestrate an engaging conversation with multiple participants requires planning, active listening, consensus building, conflict resolution, and the ability to shape the conversation towards defining the next steps, actions, owners, and timetable of deliverables.
I make sure all my meetings do not have tight agendas. Tight agendas assume you know where you're going, which for a certain kind of meeting is right