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Should you upgrade to Windows 11? It's complicated
Nov 13,2023
Is Windows 11 better than Windows 10? Should you upgrade? That's a question I've been getting a lot from the readers of my Windows Intelligence newsletter. People also want to know whether Microsoft has fixed the problems Windows 11 had at launch, ne...
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Ford adds Apple sauce to its next-gen services ambition
Nov 13,2023
Ford's announcement that it has hired former Apple services executive Peter Stern to lead its own services push is significant in many ways. These plans don't seem to extend to media or content and shouldn't involve paying to unlock features you alre...
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CDW now offers Apple Business Essentials direct to SMB customers
Nov 13,2023
CDW, a business and enterprise solutions provider that operates in the US, UK, and Canada  has announced plans to offer Apple Business Essentials to its small business customers (SMBs). Founded in 1984, CDW provides IT solutions to business...
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Slack redesigns app to tackle growing complexity
Nov 13,2023
Slack has added a range of new features to its collaboration app since its last redesign three years ago. And while these features - such as Huddles voice and video calls, Canvas documents, and Connect channels - have added functionality for users, t...
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Apple's latest earnings results show the power of shrewd management
Nov 13,2023
Apple's latest earnings results, released Tuesday, show three bright spots that helped keep Apple's business buoyant in the last quarter: accessories, services, and investments in emerging markets. The company reported$19.8 billion in net income on$8...
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Slack tailors its chat app to sales staff
Nov 13,2023
Salesforce's efforts to embed Slack into its product portfolio ramped up this week with the general release of Sales Elevate, a new offering that natively integrates Sales Cloud into the popular chat app. It's the first time Slack has customized its ...
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Apple plays nice with others for an OpenUSD metaverse
Nov 13,2023
Apple, Adobe, Pixar, Autodesk, NVIDIA, and the Joint Development Foundation have joined forces to develop a standard that can be used to underpin mixed- and virtual-reality experiences - a move that also undermine Meta's efforts in the AR/VR arena. O...
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Was Steve Jobs right about this?
Nov 13,2023
Perhaps Steve Jobs was right to limit the amount of time he let his children use iPhones and iPads - a tradition Apple maintains with its Screen Time tool, which lets parents set limits on device use. Now, an extensive UNESCO report suggests that let...
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Jira Service Management gains AI-powered ITSM capabilities
Nov 13,2023
Atlassian has launched a number of new AI-powered IT Service Management (ITSM)  capabilities for its Jira Service Management platform, designed to help deliver improved levels of employee and customer support. In addition to the new platform off...
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Apple teams up with US firms to push for clean energy
Nov 13,2023
Apple is working with a variety of large US corporations, including Nike, to launch the Clean Energy Procurement Academy. It's an attempt to empower other companies with the technical knowledge they need (and Apple has) to adopt clean energy and supp...
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Cisco brings Webex to Apple Watch and Apple TV
Nov 13,2023
Not only is Cisco optimizing its Webex video conferencing platform with AI, but it is also extending it across the Apple ecosystem with support for Apple TV and Apple Watch. Apple and Cisco began working together in 2015, when they announced pla...
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Cisco unveils new AI strategy for its Webex videoconference platform
Nov 13,2023
Cisco has announced a new artifical intelligence strategy for its Webex videoconferencing platform, including an AI-powered assistant that can summarize meeting content and answer questions, and generative AI capabilities to improve the quality of vi...
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