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The Shift from Retail Solutions to Strategic Capabilities
Apr 05,2016
Hello, everyone! My name is Ed Jimenez, and I am the new lead for Retail & Hospitality for Cisco's Business Transformation Team. My job is to help retailers and hoteliers make better use of technologies to deliver customer experiences that align ...
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How to Create an Omnichannel Strategy that's Worth Celebrating
Dec 23,2015
This holiday season customers have more ways to shop than ever before. Retailers are making it easier to get the right presents by providing enhanced delivery options -from buy online, pick up in store (BOPIS) to curbside pickup. While this freedom i...
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Some Solutions Pages
Nov 11,2015
I thought I'd point out some new page designs on Cisco.com that should make it easier to find and understand information about solutions from Cisco. First, there's the new main Solutions page, which is a one-stop starting point: (Note that we're try...
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7 Simple Best Practices for Digital A/B Tests
Nov 01,2015
You might know that many companies run "tests" in their web and mobile experiences, where they'll pit one design, layout, or content set against another. It's a way to see quickly which one works best.  For instance, you might have one page with...
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Which Business Wireless Product is Right For You?
Jul 31,2015
There's a simple new Wireless Products Selector on Cisco.com that we hope will make it quicker to choose the right wireless product for you. It's right at the top of our Wireless products page: This leads to a very simple, intuitive t...
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A Broad Partner Ecosystem is Pivotal To Delivering the Total Customer Experience
Jan 05,2015
Many highly successful companies have a common characteristic- their customer care strategy is supportive of, and in alignment with, their corporate brand strategy, often driving to provide a consistent customer care experience, irrespective of the c...
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Summary: Midsize Auctioneer's Network is Fast and Fortified
Sep 16,2014
IDC's SMB Survey comparing IT spending priorities in 2012 and 2013 concluded that the top three requirements for the network are performance, security and capacity.  How is designing a network different for a giant auctioneer different from oth...
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Behind the Network @ Mobile World Congress 2014: Hotspot 2.0
Aug 05,2014
Mobile World Congress (MWC) 2014 was the largest mobile industry exhibition in the world, where over 1800 companies showcased and launched their latest products and services. This event was visited by over 85,000 attendees from over 200 countries aro...
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The Momentum of 802.11ac Moves into the Real World
Jun 16,2014
Wireless is enabling change everywhere. According to Cisco's VNI Global Forecast, wireless traffic will bypass wired traffic 40% by the year 2017. This is evident by the way many organizations are using Wi-Fi technology.  Take healthcare provide...
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CMX Takes the Stage at DevNet Hackathon at #CLUS 2014
Jun 12,2014
Earlier this week you learned about the network at Cisco Live! If you attended the event this year, you'll also have noticed that there was a brand new extension of the event in Moscone West. This was DevNet, the first developer-facing zone Cisco has...
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Getting Started with Cisco CMX 7.6 Analytics
May 30,2014
First we rolled out the MSE tech blog series to give our customers an in depth look at the various features of the location-based technology behind Cisco's Mobility Services Engine (MSE) and Connected Mobile Experiences (CMX) solution. Now, we'r...
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Mobility Trends in the Air Industry 2014
Mar 28,2014
Mobile usage and penetration within the Air Industry is an interesting topic that most of us can relate to and understand to one degree or another. Having attended the recent Air Passenger EXPO in Barcelona, some of the published reports make for in...
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