Whether it's a glitch, loading issues, or the site or app being down altogether, it can be frustrating when you rely on the platform for networking and job opportunities.Here's a quick guide to help you troubleshoot and get LinkedIn working again.
LinkedIn problems can vary from simple, temporary glitches that are easy to fix to broader problems that you can't resolve on your own. Here's how to tell the difference and what steps you should take next:
Check if LinkedIn is down. Before assuming the issue is on your end, confirm that it's not a platform-wide problem. If LinkedIn is experiencing outages, all you can do is wait for the company to resolve it.
Here are a few ways to check:
Log out, close the app or website, and then log back in. Temporary problems with LinkedIn can often be fixed by reestablishing a connection to the website or app. To sign off, go toMe>Sign Out.
Not logged in? If the problem with LinkedIn is that you can't sign into your account, it's easy to reset your forgotten LinkedIn password.
Clear the browser cache if you're using the LinkedIn website, or delete the app cache on your iOS [Clear iPhone Cache] or Android [Clear Android Cache] device if you're using the app. This won't erase anything important, but it will purge unnecessary data that could be causing LinkedIn to not work.
Try a different browser. LinkedIn officially supports Edge, Firefox, Chrome, and Safari. On mobile platforms, it's recommended to use Edge, Safari, or Chrome. If you're already using one of these browsers, check it for updates and then try using LinkedIn again.
Disconnect from your VPN. If you're using this kind of software, there's a high chance that any connectivity issues are related to it. Disconnect from the VPN server and try again.
If you need to use the VPN, first confirm that LinkedIn works without it, then try different servers; one of them might work.
Update the mobile app, if that's where you're using LinkedIn. It's easy to get any available bug fixes for LinkedIn through the app store on your iPhone [Update iOS Apps] or Android [Update Android Apps].
Delete and reinstall the app. This is the only way to fully reset the app if LinkedIn isn't loading or working correctly after trying all the above tips. The app is freely available through your device's app store.
Contact LinkedIn customer support. This works through X, as described above, but you can also email LinkedIn if the app or website doesn't work as it should.
Premium members can also use the live chat option.
LinkedIn works on mobile and desktop platforms, so narrowing down precisely why it's not functioning correctly can be a challenge. Here are some ideas: