What to Know

• Normal restart: Press thePowerbutton until the screen turns off.Then press it again to switch it back on.
• Restart to update:Quick Settings>Restart to update.
• Hard restart: Shut down the Chromebook,then pressRefresh+ Poweruntil it starts.

This article explains how to restart your Chromebook to apply software updatesorfix issues like a frozen Chromebook.

How to Restart a Chromebook With the PowerButton

Using the power button is the easiest way to shut downandturn on a Chromebook. Follow these steps if you're experiencing minor issues such as Wi-Fi connectivity problems.

1. Find thePowerkey on the keyboard, most likely in the upper-right corner.

   Some devices, such as those with a tablet mode, may have the key in a different location.

2. Press and hold thePowerkey for about two seconds until the screen goes dark.

   If aPowerOffoption appears, select that instead.

   

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3. Press thePowerkey again to boot up the Chromebook.

Restart to Update a Chromebook

If your Chromebook needs to be updated, you'll see the option to restart to apply the update. Instead of using the physical power button to restart the Chromebook, you'll select the appropriate action on the screen.

1. Select the notification panel to display the Quick Settings menu in the lower-right corner of the screen.

2. SelectRestart to update or Restart.

   A blue notification means the update is recommended, while an orange notification indicates a required update.

3. Wait for the Chromebook to shut down and power back up.

How to Hard Reset a Chromebook

If you have more serious issues with the hardware, a hard reset may solve the problem.

Following these steps may delete files from theDownloadsfolder. These files aren't recoverable, so ensure that you've made backups of the files you can't afford to lose.

1. Press and hold thePower key until the Chromebook shuts down.

2. Locate theRefreshkey. It looks like a circular arrow and should appear in the top row of the device's keyboard, next to the back and forward arrow keys.

3. Simultaneously press and hold theRefreshkey andPower button until the Chromebook starts up, andthen let go of the keys.

   Another way is to press and holdBack, Refresh, and Power for at least 10 seconds.

   For Chromebook tablets, press and hold theVolume Up and Powerbuttons simultaneously for 10 seconds, and then release both buttons.