Contact centers have always been awash in data and data crunchers. But based on progress in data science, there is a renewed focus on analytics and how you can use it to differentiate your customer engagement strategy. When compet...
Last March Cisco announced plans to build the world's largest global Intercloud with partners. We have been working diligently to create a world of connected private, public and hybrid clouds based on secure, open connectivity. Th...
Not to long ago I was at the Cisco Executive Briefing Center (EBC) presenting to a customer with a co-worker of mine named Bob. It's not uncommon for us to present together and I enjoy the dual role of going back and forth as I th...
Stay tuned for the next installments of our Moving to the Cloud series. In the meantime, please add your comments or questions to the previous posts: Seven Ways to Move to the Cloud Seven Software Business Models -Part 1 Seven Sof...
We are excited to announce the creation of the Cloud blog as a new destination! Starting today, you can visitthe newCisco Cloud blogandfollow the conversation focusing on: Cloud as a Service Open source in the cloud Intercloud...
Guest blog and interview written by Roxanne Edwards At the Women of Impact Conference this year on March 19th, our focus is to empower attendees to Be Fearless -by taking risks, overcoming obstacles and blazing new trail...
With a little sadness, I note that LAM/MPI was officially retired recently. LAM/MPI's hosting provider, Indiana University, made the decision not to renew the lam-mpi.org domain any more. As of a few weeks ago, LAM/MPI's web...
Whether you're four or forty, fear is an emotion that we have all experienced. But as we grow older, childhood frights like the monsters we're convinced live under our beds give way to more 'adult' fears that keep us from taking ...
#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we'll be talking about ACI with Cisco Technology Evangelist Lauren Malhoit and Cisco Technical Marketing Engineer Carly Stoughton. Listen to the P...
According to North Carolina Governor McCrory, 27,000 military service members in his state will leave the armed forces in 2015 alone, representing a massive pool of highly-skilled talent. Military veterans have a strong work ethic...
Mobile World Congress isn't just about mobility anymore. In fact, this year's convention, which features everything under the sun that connects to a network and the underlying networking technology itself, is a clear indicator tha...
The routine goes something like this. First a breach of security occurs somewhere in the enterprise, it could be something as small as a single computer getting infected or it could be a massive data loss. It seems like that's a w...