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Support Innovation: How Cisco TAC is transforming documentation and simplifying self-service
Jul 28,2022
Co-author:Ambrose Taylor You need to add a new switch to a stack of Catalyst 9300 switches, but it will not join the stack. You could open a Technical Assistance Center (TAC) Case for help but would rather find the answers yourself. Finding the answe...
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A Relocation Travel Tale: From Mexico to Poland
Jul 26,2022
Most Cisconians can tell you exactly where they were the moment they heard (or read) the words, "Congratulations! We'd love to offer you the role of ..." and it was exactly those words for me that started my journey not only towards a new role at Cis...
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Extended Support drives sustainability amid supply chain constraints
Jul 26,2022
If you've been a long-time customer of Cisco, you're accustomed to an upgrade cycle driven by Cisco's End of Life (EOL) and Last Day of Support or (LDOS) policy on Cisco equipment. By installing new Cisco networking equipment, you typically get new f...
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Allied Bank innovates in the financial industry with Cisco CX Cloud
Jul 21,2022
Digital transformation is the cornerstone of success for businesses in today's "always-on" world. To remain competitive, financial services institutions are in the midst of their transformation journeys to make internal processes simpler and provide ...
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Does technology live forever?
Jul 19,2022
IT organizations are constantly evolving, whether it's moving to the cloud or moving to an agile environment. They love to innovate, adopt new technologies, and create new ways of doing business. But as they move from one new thing to another, they c...
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Driving IT efficiency and agility with proactive support from Cisco TAC
Jul 14,2022
According to Gartner, enhancements in digital workplace infrastructure processes willrefocus 30 percent of IT operationsefforts through 2024, which will benefit both support and continuous engineering. This is a compelling reason to make sure your te...
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Cisco CX was All In at Cisco Live 2022
Jun 30,2022
Thimaya Subaiya's keynote address at Cisco LiveLast week's Cisco Live 2022 was incredible! Our time together felt more special than in years past. Not only were we back in person after almost three years with thousands of customers and partners onsit...
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Meet the 2022 Cisco Customer Experience Heroes
Jun 14,2022
At Cisco CX, our customers are our heroes. We are honored to work with change makers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses. We value the opportun...
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Getting to the heart of what customers want
Jun 08,2022
Listening is at the heart of every good relationship. We all want our voices to be heard, and customers are no different. But when it comes to a company as big as Cisco, listening to customers at scale so that we can build successful relationships wi...
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Cisco Global Customer Experience (CX) Partner Success ALL IN at Cisco Live!
Jun 07,2022
Partners, are you ALL IN for Cisco Live? We are! And we are excited to share the latest on CX Partner Success and how we enable you to deliver desired outcomes and be the best strategic advisor to your customers. We are absolutely committed to our CX...
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Get the most from your networking, data center, servers, storage, and switching gear
Jun 02,2022
The key to gettingthemost out of your IT infrastructure is to have great support behind it.Find out why IDCchose Cisco as a leader for support services. These days, having a good IT backbone is crucial for business operations-regardless of your type ...
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How to optimize hybrid cloud resources in an unpredictable, always-on digital world
May 31,2022
Today's always-on digital world is driving the need for more digital infrastructure platforms and digital transformation. This is key to providing exceptional customer experiences, scaling growth, and remaining competitive. Conscia, a major European ...
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