Expanding a retailer
Your contact center agents
When is the last time you have been out and about and not had a connection for your smartphone? Do you walk into a business, be it retail, restaurant or bar, or even the doctor
In November 2018, the first-ever IT Blog Awards, hosted by Cisco, set off on a mission to recognize some of the best blogs in the tech industry. One thing was abundantly clear: Our community is full of hardworking bloggers.&...
It has been 10 years since the discovery of Skimer, first malware specifically designed to attack automated teller machines (ATMs). At the time, the learning curve for understanding its functionality was rather steep and analysis ...
When you visit a commercial web site, that business immediately knows a lot about you. It knows if you
Grief, they say, doesn
This blog is an interview with Joel W. King, Principal Architect at World Wide Technology, a Cisco Gold Certified Partner and Learning Partner. Joel
What does
In manufacturing, what you can see determines what you can prevent. Your ability to make improvements and corrections based on the early detection of machine-failures is the best solution when it comes to preventing downtime. ...
Many significant events have been etched in the walls of history on the same date as this posting, May 29th. Who can forget the 53rdNational Spelling Bee when Jacques Bailly won by correctly spelling elucubrate
When I first landed in the Smart City space in 2012, I was working for Kansas City as it pioneered its way through those unchartered waters. Back then, we didn