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Atlassian targets ITSM with new additions to Jira Service Management
Nov 13,2023
Atlassian Thursday unveiled a slew of new features for Jira Service Management-its IT service management (ITSM) offering-providing support and development teams with new automation capabilities, virtual agent technology and on-the-go incident respons...
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Stewart Butterfield announces he's stepping down as Slack's CEO
Nov 13,2023
Slack CEO Stewart Butterfield has announced he will be stepping down from the company in January. The news comes less than a week after Salesforce's co-CEO, Bret Taylor, said he would be departing the company at the end of the fiscal quarter. Salesfo...
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Maersk's TradeLens demise likely a death knell for blockchain consortiums
Nov 13,2023
The impending shutdown of one of the largest digital shipping tracking ledgers is likely a sign that costly customized enterprise blockchain projects managed by consortiums are doomed - and have been for a long time. "They only succeed when all parti...
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Spot virtual workplace creators on the future of work
Nov 13,2023
Emerging technologies including Microsoft's Mesh and Facebook's Horizon Workrooms hint at how augmented reality may become part of the future hybrid workplace. I caught up with Gordon Hempton and Wes Hather, co-founders of the augmented reality/metav...
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Asana to lay off 9% of its workforce to improve operating costs
Nov 13,2023
Joining other technology companies that are laying off workers to battle global economic headwinds, work management software provider Asana on Tuesday said it was laying off 9% of its total workforce in order to cut operating expenses....
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Zoom focuses on email and contact center integrations at Zoomtopia 2022
Nov 13,2023
Zoom has announced a host of new innovations to its collaboration platform, including new email and calendar integrations and conversational AI features in Zoom's contact center. In addition to the updates, Zoom is also launching Zoom Spots, a virtua...
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Microsoft's new Teams Premium tier integrates with OpenAI's GPT-3.5
Nov 13,2023
Teams Premium, a new tier of Microsoft Teams now generally available to customers, uses the new version of GPT - the OpenAI artificial intelligence engine and database on which ChatGPT is based - to underpin the AI capabilities that will be available...
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Microsoft announces release date for Teams Premium offering
Nov 13,2023
Teams Premium, a new tier of Microsoft Teams first announced at the company's Ignite event in October, is set to be generally available from February this year. Operating in public preview since December, the Premium version of the collaboration...
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Unnecessary meetings draining employee productivity: Report
Nov 13,2023
Organizations are reaching a tipping point when it comes to workplace productivity, with large numbers of employees saying too much of their time is still spent on "work about work" rather than the skilled, strategic work they were hired to do, accor...
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Slack boosts AI capabilities with new ChatGPT app
Nov 13,2023
Slack is set to launch a ChatGPT app for Slack, allowing customers to use the generative AI technology to create conversation summaries, act as a research tool, and provide writing assistance. ChatGPT is a large language model from San Francisco-base...
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Atlassian lays off 5% of staff to refocus on cloud, ITSM
Nov 13,2023
Australia-based collaboration software company Atlassian, whose products target software developers and project managers, has announced plans to lay off 500 employees, around 5% of its workforce, to focus on enterprise cloud migration issues and IT s...
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Atlassian's Confluence adds whiteboards, databases, boosts external collaboration
Nov 13,2023
Atlassian unveiled a host of new features for its Confluence workplace management platform Wednesday, offering new ways of working with additional types of content. The key announcement is the addition of native whiteboards to Confluence, alongside n...
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